Website Policy

Accessibility policy

This website aims to be compliant with level "AA" of the Japanese Industrial Standard JIS X 8341-3:2016 "Guidelines for design considering the elderly and persons with disabilities - Information and communications equipment, software and services - Part 3: Web content" (hereinafter referred to as "JIS X 8341-3").

1. Scope

 Pages under the website (https://tokyo-tamashima-iju.metro.tokyo.lg.jp/)

2. Exceptions

 The following are excluded from the target as they are difficult to correct.
- Items that are technically difficult to comply with due to the specifications of the site construction system
- Items such as externally provided services and associated content that are technically difficult to comply with the standards due to their specifications
- Content that does not have data for correction (cannot be corrected)

3. Goal achievement level

 Compliant with JIS X 8341-3:2016 conformity level AA

4. Web accessibility verification results

 Based on the JISX8341-3:2016 test implementation guidelines, 11 web pages were selected as representative of the Tokyo Tamashima Immigration and Settlement Portal Site (https://tokyo-tamashima-iju.metro.tokyo.lg.jp/).
 -List of page URLs where the test was conducted
 https://tokyo-tamashima-iju.metro.tokyo.lg.jp/
 https://tokyo-tamashima-iju.metro.tokyo.lg.jp/about/
 https://tokyo-tamashima-iju.metro.tokyo.lg.jp/initiative2/
 https://tokyo-tamashima-iju.metro.tokyo.lg.jp/network/
 https://tokyo-tamashima-iju.metro.tokyo.lg.jp/info/
 https://tokyo-tamashima-iju.metro.tokyo.lg.jp/news/
 https://tokyo-tamashima-iju.metro.tokyo.lg.jp/support/
 https://tokyo-tamashima-iju.metro.tokyo.lg.jp/work/
 https://tokyo-tamashima-iju.metro.tokyo.lg.jp/tour_fair/
 https://tokyo-tamashima-iju.metro.tokyo.lg.jp/house/
 https://tokyo-tamashima-iju.metro.tokyo.lg.jp/privacy/

 ▶Success Criteria Checklist (PDF)

 - Dependent Web Content Technology
  XHTML 1.0, CSS 2.0, JavaScript

 - Test period
  April 2024th, 10- October 11st

Multilingual policy

 This website provides an English page to provide information about Tokyo to foreigners and to help them understand our initiatives. Selecting "English" in the top right of the page will take you to the English site. The translation is done mechanically, so the content may not be accurate. Depending on the translation, the original meaning may not be accurate. Please be aware of this before using the website.

Privacy Policy

 This site collects information about users of this site to the extent necessary for the smooth operation of the services it provides (provision of information through the website, acceptance of various opinions, etc.). Regarding the collection, use, and management of information, we will handle it appropriately as follows, based on the Act on the Protection of Personal Information (Act No. 15 of 57) (hereinafter referred to as the "Act"), and will strive to create a website that everyone can use with confidence.

XNUMX. XNUMX.What is personal information?

 This refers to information that can identify a specific individual, such as address, name, telephone number, and e-mail address, provided by the Tokyo Metropolitan Government through this website.

2. Scope of application

 This policy applies only to this site and does not apply to other sites linked to this site.The handling of information at linked sites is the responsibility of each organization.

3. Collection of personal information

 When the Tokyo Metropolitan Government collects personal information through this site, the information is provided (registered) voluntarily by the user.
 When collecting personal information, we will clearly state the purpose of collection.
 Personal information will be collected to the extent necessary to achieve the stated purpose.

4. Restrictions on use of personal information

 The personal information provided (registered) by you will be used within the scope of the purpose of collection that has been clearly stated in advance. Except as required by law, personal information will not be used within the implementing agency (※) beyond the purpose of collection, and will not be provided to anyone other than the implementing agency.
 However, statistically processed information such as user attributes may be made public as long as it does not include any personal information.

*“Implementing agency” refers to the governor of Tokyo, administrative committee, public enterprise manager, fire department inspector general, and heads of administrative agencies specified by Tokyo regulations that handle personal information.

5. Management of personal information

 The personal information collected will be strictly managed by the website administrator and appropriate measures will be taken to prevent leakage, unauthorized use, falsification, etc.
 Please note that although the operation of this site may be outsourced to an external party, appropriate measures will be taken by the outsourced party as well.

6. User information not including personal information

 This site automatically collects information such as internet domain names, IP addresses, and the site's browsing environment (hereinafter referred to as "user information").
 The user information collected is limited to the purpose of improving the usability of this site, and is used only within that scope.However, statistically processed information on access to this site, browsing environment, etc. may be made public.

Copyright, Links

XNUMX.Copyright

 All text, illustrations, logos, photographs, videos, software and other information published on this website are subject to copyright. In addition, this website as a whole is subject to copyright as a compilation, and both are protected by copyright law.
 Copying or diversion without permission is prohibited, except in cases permitted by copyright law, such as "copying for personal use" or "quoting."
*Adobe Acrobat is a trademark of Adobe Systems Incorporated.
*Other company names, products, etc. mentioned are generally trademarks or registered trademarks of each company.

2. Links

 In principle, links to this site are free, regardless of whether they are for commercial or non-commercial purposes.However, please refrain from setting up links that fall under, or may fall under, any of the following.
- If the content contains content that is intended to slander or disparage the reputation of Tokyo Metropolitan Government or other companies (individuals) or organizations.
- Any act that infringes or may infringe the copyright, trademark or other intellectual property rights, property, privacy or portrait rights, or other rights of Tokyo Metropolitan Government, or any other company (person) or organization.
- If this website is displayed within a frame or in any other way that makes it unclear that the content is from Tokyo Metropolitan Government, which could mislead third parties.
- In addition to the above, any acts that violate laws, regulations, ordinances, or public order and morals, or that may disrupt the operation of this site.
- Linking using logos or marks owned by the Tokyo Metropolitan Government without permission.
- Links are created in a way that may lead to misidentification of the source of information.

 Please note that the URL of this site may change without notice.Please note that the Tokyo Metropolitan Government is not responsible for any compensation, complaints, etc. related to other links.

About technology

1. Recommended environment

 We recommend the following browsers for safer and more comfortable use of this site.
・The latest version of Microsoft Internet Explorer
・Google Chrome latest version
・Mozilla Firefox latest version
・The latest version of Safari

2. Technology used

(1) Plug-ins

 To view and print PDF files on this site, you will need Adobe Acrobat Reader (latest version), and to watch videos and listen to audio, you will need Microsoft's Windows Media Player etc. The latest version is required for some pages.

(2) Cookies

 This site uses cookies to provide a more convenient browsing experience for users when they visit, and to obtain information for continuous site improvement. Cookies are information sent from the server related to the operation of this site to the browser of users, and are recorded on their computers. However, the recorded information does not include any personally identifiable information such as your name, address, or telephone number.
 In addition, it does not have any direct adverse effect on the computer of the user. In order to understand the access status of each page, cookies may be used by a third-party company outsourced by Tokyo Metropolitan Government. Users can refuse to receive cookies by manipulating their browser settings themselves. In that case, it will not cause any significant disruption to browsing this website. For information on how to set up your browser, please refer to the help section of the software or contact the manufacturer.

(3) JavaScript

 This website uses JavaScript for some of its content to make your browsing experience easier.
 Please note that if JavaScript is not enabled in your browser settings, the site may not be displayed correctly or you may not be able to operate it.

(4) Style Sheets

 This site uses style sheets. If style sheets are disabled in your browser, the site may not display correctly. Please enable style sheets in your browser settings when viewing the site. Please refer to the help section of each browser for instructions on how to set this up.

(5) SSL (TLS)

 To improve security, this website uses TLS encrypted communication for some services. To use the relevant services, your web browser must support TLS 1.2. By using a web browser that supports security features, personal information entered by users, such as name, address, or phone number, is automatically encrypted before being sent or received. Even if a third party intercepts transmitted data, there is no need to worry about the contents being stolen. Also, depending on your firewall settings, you may not be able to use the page in question.

(6) PDF

 To view PDF files, you need Adobe Acrobat Reader from Adobe Systems Incorporated. If you do not have Adobe Acrobat Reader installed or if the contents of the website are not displayed correctly, please download the latest version before viewing.

(7) Social Networking

 For details about X (formerly Twitter), YouTube, and Instagram, please refer to the terms of use of each site.

3. Information Security Policy

 This site continues to operate based on the trust of its users, and protects information assets from threats in order to fulfill its social mission as a government agency.

(1) In order to maintain the safety and accuracy of information assets, we will endeavor to prevent unauthorized access, destruction, falsification, loss, leakage, etc., and will implement appropriate safety measures.

(2) We will handle information assets in accordance with the Tokyo Metropolitan Government's Basic Policy on Information Security, as well as laws, regulations, and other standards.

(3) If the processing of information assets is outsourced, the Tokyo Metropolitan Government will ensure that such processing is carried out under appropriate management. We will create a system for continuous improvement and aim to maintain and improve information security.

Terms of Use and Legal Matters

1. Disclaimer

 We have taken every precaution to ensure the accuracy of the information on this website, but we cannot guarantee its completeness or accuracy. Information may be changed or deleted without notice. We are not responsible for any direct or indirect losses incurred from the use of the information or content contained on this website.

XNUMX.Prohibited matter

 When using this site, the following acts are prohibited.

(1) Any act that interferes with or disrupts the operation of this website.

(2) Any act that causes or may cause inconvenience, disadvantage, or damage to the privacy of other users, third parties, or the Company.

(3) Any act that is or may be contrary to public order and morals

(4) Any act violating laws, regulations, or ordinances.

(5) Any other conduct that the Tokyo Metropolitan Government deems inappropriate.

3. Changes to the Terms

 The contents of this website policy may be changed or deleted without notice.

4. Legal Compliance and Court of Jurisdiction

 The use of this website and the interpretation and application of the terms of use herein shall be governed by the laws of Japan, unless otherwise specified.In addition, for all disputes related to the use of this site, the Tokyo District Court will be the exclusive and direct court of first instance.

Contact

163-8001-2 Nishi-Shinjuku, Shinjuku-ku, Tokyo 8-1
 Tokyo Metropolitan Government, General Affairs Bureau, Administrative Affairs Department, Promotion and Planning Division
 Tama Islands Migration and Settlement Promotion Officer
 Phone number 03-5388-2406